Solved Login access denied. Too many incorrect login attempts. Try later or contact the Administrator.

[ronenba]

I setup a new PBX and tried setting up a Grandstream ( same as I did before with other 3CX hosted PBX, I copied the same settings)

now I cannot log in to the PBX and keep getting the error "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator."

tried to reset the password, not getting the email

please advise

 

[Charles_3CX]

were you trying to provision the Grandsrem IP phone or Gateway? And do you have a 3CX SBC on the site?

 

[ronenba]

right now i only try to access the PBX, only to log in and I can't, everything I tried doesn't work

reset password - I do not receive the email
use instead of email login - admin - can't reset the password or access the PBX
I am locked out the system with no way to access it

I open a ticket with support 3cx hopping they can reset the password for me

 

[ronenba]

i solved it, i used VPN, accessed from another IP address, and remove the blocking IP address

now will creat an admin user, setup email, and test it out

thank you

 

[ronenba]

and Grandstream works fine

thank you