M365 Integration No Longer Working - Cert error?

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nell

Bronze Partner
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Mar 7, 2024
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Self hosted, running Version 20.0 Update 2 (Build 715 Release).

Hi, suddenly our M365 integration is no longer working. Checked the "Integrations->M365" via admin and receive the following error:

3cx-M365-error.png

When we hit the "Reconfigure" button we get this:

3cx-M365-error-exists.png

Is it simply a case of deleting the app registration in Entra and reconnecting?

Ta,

Nell
 

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