Solved M365 Sharepoint Storage Logs

[YuriStrife]

Is there somewhere where the logs can be viewed for M365 Storage.
One of our servers has suddenly stopped moving items to the Sharepoint as of around a month ago and the recordings filling the disk.
Strangley only recording where not auto archiving as the Weekly backups still went to the sharepoint without issue.
I was also stil lable to access and download recordings and could see the file structure as when a new folder was created it could be found when selecting a folder/Path.
I have removed the app registration and reconfigured the integration but items still do not seem to be moving to the archive automatically or if I perform a manual archive of a file.
We are currently running Version 20.0 Update 8 (Build 1121 Release) hosted in Azure.

 

[KyriacosS_3CX]

You should be able to see something in verbose logs, but as a first step, did you do a services restart, to see if it clears out and the backups go?

 

[NikosT_3CX]

@YuriStrife as an addon to the previous response form my colleague, if you go to the Admin Console >> Integrations >> Transcriptions, do you see any error there ?
Did you use in the past 3CX Transcription Service ( Cloud ) ?

 

[YuriStrife]

Thanks Nikos.
It was the transcription preventing the files from being archived.