M365 Sync Calendars & Teams Presence Issue

[rickyhorne]

Hi, all.

I setup M365 integration up to sync Teams presence to 3CX status which worked initially, and for a few days following.

However, it suddenly stopped working and cannot get it to sync the presence. I have tried deauthorise and authorise again but still didn't work, also tried removing the integration and re-adding it. I'm not sure what else to try here to be honest, can anyone recommend anything? We're on 3CX Version 20.0 Update 2 (Build 715 Release).

I've likely missed some important information that you need to help diagnose this, so please just ask if you need any information.

Thank you,
James Stoner

 

[Martin_Thomas_HPA]

Hello, we have problems withe the Teams > 3cx Presence sync to. I have testet and configured it in U2. It was ok but very slow. Now in U3 it completly does not work. We have reconfigured M365 an Autorizized it again. No changes..... Has anyone an idea? how can we debug it? The other Direction (3cx > Teams) works. Only a "In Call" sync is needet in future ;-)