Maximum number of no input attempts on digital receiptionist

[mcreedjr]

If I were to set the no input destination of a digital receptionist to 'repeat prompt', does the digital receptionist have a mechanism to keep track of how many times the no input destination has been invoked? Ideally, I'd like it to only repeat the menu say 3 times, and then hang up. I don't see this as a configurable option, and I didn't find an obvious system parameter that would control this behavior. I am concerned that a caller could potentially tie up lines on a system indefinitely by reaching the digital receptionist and simply not hitting anything.

 

[YiannisH_3CX]

Hello @mcreedjr

Please note that there is not limit to the amount of attempts a user can perform in a digital receptionist if the option "Repeat prompt" is selected.
You can limit this however using the Call Flow designer. \https://www.3cx.com/phone-system/call-flow-designer/