Media server

[coreybrett81]

It appears that all the media for meetings goes thru a 3CX server, is there anyway to have it go thru our own server?

 

[LeonidasG_3CX]

Unfortunately no, WebMeeting is provided to users as a SaaS/Software as a Service which is useable only via our cloud servers.

If security is the issue here i can enlighten you with just a few points as follows: The big majority of our servers run on Amazon and Google's infrastructure in all major regions of the world whilst a minimal amount of data is kept in one of Google's data center in Frankfurt Europe.

-Chats are never saved.
-Recorded sessions are automatically deleted after 7 days. No copies kept etc.
-All historical meeting data is COMPLETELY sanitized every 7-30 days. This means, no names, emails etc are kept anywhere.
-Security-wise, it's impossible for anyone to listen in to your meetings or watch you. Full technical details on this will be available at some point on the website.

An upcoming WebMeeting blog post will explain these points and much more.

 

[coreybrett81]

I'm actually more interested in optimal performance vs security. I'm just thinking that the 3CX "public" servers have to treat everyone's traffic equally, but a 3CX customer could throw as much bandwidth and CPU/memory at their own server as they want.

 

[LeonidasG_3CX]

Our WebMeeting infrastructure and MCU/Media servers aren't running on single core Atom pc's with a dialup connection as you'd think

Not to go on a long rant about this, our servers run a mix of 2, 4, 8, 16 and 32 core Xeon E5's and Xeon Platinums. That's about 300 - 7000+ user capacity per server depending on the server and your meeting config. We have ~20 servers give or take, and on average, the platform total simultaneous user capacity is at around 70 000 users.

All servers run a dedicated 600Mbit up to 10Gbit line with the exception of the single Vietnam server which runs at 100Mbit. Don't worry, you won't be connecting to Vietnam any time soon unless you explicitly select to connect to it yourself since this server will only be used by people in or near Vietnam as per our meeting/server geolocation system that will always connect you to the nearest server.

Again, all the above provided from Amazon's and Google's data centers. Just because WebMeeting is free, it doesn't mean that it's running on "Public" single core dialup servers. It's just the opposite. We're doing our best to provide the best service we can(Within the bounds of logic), for free. I wouldn't worry much about the "Public" server thing honestly...

Now, having the MCU on your PBX/Standalone is something some admins do want and it's something that's come to our attention several times. It also makes sense, i agree. It's however not something we're interested in offering right now but this may change in the not so near future.