Missing billing information

[RPN]

HI, I recently renewed my 3CX subscription. However, emails were being sent to an address that no longer existed. This has now been fixed, but I can't find anywhere where I can download my recent renewal purchase invoice or receipt (or have it resent). Is there any way to do this?

Thanks

 

[KyriacosS_3CX]

You should be able to find them here:

 

[RPN]

That would make sense, but I don't have the same account menu as the image displayed. All I have is "MY Account" - no "Orders".

 

[KyriacosS_3CX]

Hi,
Customer Care team are your best bet to clarify this - it might depend on the type of portal account you have, which I cannot check.

https://www.3cx.com/contact/