Missing Dates In Call Report CSV Export

[comtrex]

Hi,

I'm generating a Call Report to CSV for the last 7 days.
I am using Excel to report calls per hour into a queue and average talk time for a queue.

However the Call Time field only populates the Date / Time for the first leg entry.
It does not populate Date / Time for each leg.

How do I get 3CX to populate Date / Time for each leg on the CSV export?
Or can is there a way to get my needed report I haven't seen?

Thanks

Trevor

 

[jed]

@comtrex, to my knowledge you can´t in the standard 3CX Call Report, as the CSV file is built like a Call flow for each call, so only option is to filter your Report in Excel, to leave out empty in Column1 - or to copy / paste the missing date / time fields.

In JEDWare (our 3CX Add on), you can create reports pr. hour (or each ½ hour and each 1/4 hour if needed), with Date / Time for each leg, also in the CSV file.



Wish you a great weekend