Mobile App: Troubleshooting "weak connection"

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rmnnet

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3CX is installed on-prem. When making calls via the mobile app, I get the "Weak Connection" message. Seems to occur regardless of whether I'm using the LTE connection or the WiFi connection.

ISP connection is a 300/20 cable connection. Pings to 8.8.8.8 average 20-40ms.

Issue occurs even when the WiFI AP shows the phone is connected at -30-40dBm.

What exactly does the app mean by "Weak Connection?" What's the best way to troubleshoot it?
 
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