Mobile Call bumped or dropped when incoming 3CX call

[Nathan_Talbot]

When on a mobile phone call (not 3CX App) and an incoming 3CX call to the extension, it bumps the original mobile call off and the 3CX Mobile App rings.
Is there any facility that the 3CX App won't ring until the mobile phone call has ended, or ring in the background and either beep (like a call waiting beep) or not audibly ring?
Something similar to the Call Queue Wrap-up Time.
App Permissions???

 

[Nathan_Talbot]

Thanks mperrin,
This is a fairly fundamental issue and one that causes a lot of problems with the customers user experience.
I'll play around with the app permissions to see if this will help.

 

[complit]

I have seen this bug on Samsung Galaxy S10 with Andorid 9, and the latest 3CX beta app (16.2.0.57)
This have a huge impact on the functionality, of the entire setup. it hurts when I hear the users whispering to each other "I have uninstalled this 3CX s**t app, and is now using my mobile phone without"
Please fix this ASAP.