Solved Moved 3CX to Cloud and now SMS Twilio not working

[WRosarioMRNY]

Hi need some help

I recently moved my 3CX to the cloud (3CX Cloud) and my Twilio Messaging is not working inbound.

Test button in Messaging tab says The connection was refused. Please run a firewall check to identify the issue. Messages cannot be received until this issue is resolved.

Any idea?

 

[WRosarioMRNY]

 

[NikosT_3CX]

@WRosarioMRNY can you please check this now and provide me a feedback ?

 

[WRosarioMRNY]

@WRosarioMRNY can you please check this now and provide me a feedback ?

Same error and still unable to receive inbound text. I saw on another post that Twilio SMS isnt truly working on 3CX hosted. is that possibly true

 

[WRosarioMRNY]

I created an account with Flowroute, same error.

 

[NikosT_3CX]

@WRosarioMRNY do me a favor and restart system service it all services and let me know if issue still persists after that.

 

[WRosarioMRNY]

I have to wait til later on as I have people on the phone but ill post once I do

 

[WRosarioMRNY]

@WRosarioMRNY do me a favor and restart system service it all services and let me know if issue still persists after that.

Still same issue

 

[NikosT_3CX]

@WRosarioMRNY PM me please to make a remote session on your server and check this together.

 

[WRosarioMRNY]

Working now

 

[NikosT_3CX]

@WRosarioMRNY as per our private conversation and since it’s working now I will mark this thread as resolved.