MS database integration

[Nicholas9595]

Hi,

The integration for MS Server recently stopped working and when I go into setting, crm, crm integration the option isnt there anymore. Does anyone know what is going on here?

Thank you

Nicholas

 

[Nicholas9595]

This is all I see

 

[edossantos_sipcaller]

It looks like your Professional license somehow turned to free. You only see client side integrations there, you should see the server side integrations, which are only available in Professional and Enterprise.

 

[Nicholas9595]

It looks like your Professional license somehow turned to free. You only see client side integrations there, you should see the server side integrations, which are only available in Professional and Enterprise.

Hi,

Thank you for your reply.

The license didnt renew and went to the free but the pro license is paid now. How do I get the portal to recognise this?

 

[Evolute IT]

Hi,

Thank you for your reply.

The license didnt renew and went to the free but the pro license is paid now. How do I get the portal to recognise this?

Go to Settings > License > Refresh License Key Information, then reboot the system for the change to take effect.

 

[Nicholas9595]

Go to Settings > License > Refresh License Key Information, then reboot the system for the change to take effect.

That worked. Thank you