Multiple Extension on Windows Client

[Gergo Schwahofer]

Hello,

I have two extension, I installed Windows client. an XML Dialplan is making my changes between the extensions, so when I call with a prefix 0 its uses identity 1 and when prefix is 43 its uses identity 2.

My only problem is when I call with prefix 0 and its uses identity one the windows client buttons are working perfectly, but when I use prefix 43 and its uses identity 2 the buttons in Windows client not answering and not working at all, I think thats because Windows Client can handle only one Extension.

Any Idea how to solve that?

Thank you.

 

[YiannisH_3CX]

Hello @Gergo Schwahofer

Please note that the windows client is designed to only handle one active extension and does not support multiple active extensions so i would recommend against using it this way as i may result to unexpected behaviour.