Solved Need a report that provides call volume for individual DID

[eGGzact]

I tried using the Call Reports type and set the Range to the last 3 months.
Also From is set to Any and To is set to the DID. (Number contains)

The report always returns zero calls.

We have multiple DID's through inbound rules going to the same queue(s) but would like to see which of those is dialed more frequently.
Is there a way to run a report for this?

16.0.6.641 Professional.

 

[Rhys Haskell]

I tried using the Call Reports type and set the Range to the last 3 months.
Also From is set to Any and To is set to the DID. (Number contains)

The report always returns zero calls.

We have multiple DID's through inbound rules going to the same queue(s) but would like to see which of those is dialed more frequently.
Is there a way to run a report for this?

16.0.6.641 Professional.

The Trunk/DID report should give you this infomation.

 

[eGGzact]

View attachment 21009

The Trunk/DID report should give you this infomation.

Thank you! All i had to do was SCROLL DOWN to find that!