Need help configuring a GrandStream HT881

Status
Not open for further replies.

jessicaNN_Tech

Gold Partner
Advanced Certified
Joined
Apr 28, 2020
Messages
17
Reaction score
1
We are working a government project and they don't allow SIP trunks yet and hand-off POTS lines only so we got a GrandStream HT881 but I can't get incoming or outgoing calls to work. I can get it to register with 3CX but that's it. The manual is basally useless and I can't find any example configs that work. I've done a packet capture, but the GrandStream isn't sending the incoming call to 3CX; it's just taking the call from FXO1 and sending it to FXS1 even thought that profile is disabled. I have a ticket open w/ GrandStream but very poor communication. Struggling a bit here and need help. Thanks in advance.
 
Have you checked the 3CX Activity Log to see if your call is reaching the gateway?
 
Status
Not open for further replies.

Forum statistics

Threads
112,141
Messages
590,936
Members
165,158
Latest member
ascheney74