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- Aug 3, 2022
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Situation: Need to migrate 3CX version 20 from old hyper-v server to a new hyper-v server.
I need to move this 3CX site and its on premise - backup and restore comes with error when decrypting backup and error code is: Invalid Reply (LicensePhone).
I recently (2-3 months ago) upgraded them to version 20 from 18 - and there I had to setup Office Hours and Groups and something else (cant remember) from start - they were not restored.
How should I do this or which approach should i go so its less hassle for the customer?
I need to move this 3CX site and its on premise - backup and restore comes with error when decrypting backup and error code is: Invalid Reply (LicensePhone).
I recently (2-3 months ago) upgraded them to version 20 from 18 - and there I had to setup Office Hours and Groups and something else (cant remember) from start - they were not restored.
How should I do this or which approach should i go so its less hassle for the customer?