migration

  1. Upgrade from V18 to V20

    Hello, I need to upgrade from V18 to V20, at this moment I have integration with Fidelio on V18, I am interesting will integration kept automatically smoothly? or do I worry on something on 3CX side? Thank you in advance.

  2. Can't apply purchased 4SC key to expiring running instance. Is a 3CX hosted to 3CX hosted migration the only way to use it? And if so, how?

    Hello all, I did try to find this topic in this forum and elsewhere, but couldn't seem to find anything relevant unfortunately. Apologies in advance if there's something I missed, and thanks for your help. So, I currently have a 4SC Pro v20.0 Instance which is 3CX hosted, but the licence is...
    • Ozed
    • Thread
    • 3cx hosted 3cx migration 4sc licence activation licence renewal license compatibility migration
    • Replies: 0
    • Forum: SMB

  3. Moving to Azure?

    We have a customer who already has subscriptions in azure and wants to move their 3CX into the azure environment. Current setup: 1. Hosted on Prem (in private cloud) 2. IP based SIP trunk - will have to move to an account-based trunk I assume? 3. They only use client-based connection so no...

  4. Licensing Question

    We have an existing 3CX Pro V18 Windows install that is on an older ESXi host server. We have new server infrastructure in place in a newly built server room that is in a different building on campus and on a different network. The existing 3CX install is older and has a ton of...
  5. apitsos

    Solved 3CX V20 migration from Hosted to on-premises/self-hosted server

    Hi there, I have a case, where the customer has hosted license (Pro 16SC) and they want to migrate their PBX locally, on their own server (self-hosted). The license is expiring next month, so we are preparing this, with the scop to renew it without the hosting option. As usual, I got a backup...
    • apitsos
    • Thread
    • 3cx migration hosted 3cx migration pro license migration self-hosted
    • Replies: 2
    • Forum: Phone System / PBX

  6. Need to migrate to other Hyper-V - 3CX version 20 - on premise.

    Situation: Need to migrate 3CX version 20 from old hyper-v server to a new hyper-v server. I need to move this 3CX site and its on premise - backup and restore comes with error when decrypting backup and error code is: Invalid Reply (LicensePhone). I recently (2-3 months ago) upgraded them to...
    • thuesbs
    • Thread
    • 3cx 20 hyper-v migration
    • Replies: 1
    • Forum: SMB

  7. Migrate 3CX from AWS to VMware in a Colo

    A partner of ours with multiple 3CX customers hosted in AWS would like to move those VMs out of AWS. Has anyone done a migration like this before? Is it possible? If it is, I'm assuming each VM will be backed up into an ISO file or something like that so that it can be imported on the new...
    • npittman
    • Thread
    • 3cx iso aws export hosted hosted pbx hosting hypervisor migration virtual machine
    • Replies: 1
    • Forum: SMB

  8. Migration - On-Prem to 3CX Hosted - Backup Question

    I watched a YouTube video on on-prem to hosted and seems pretty self-explanatory. Question though...video is over a year old and it says if the on-prem backup is over 1GB then you need to make a blank PBX and use the Restore feature in the console manager. Our backup right now is 3.03GB, is...

  9. On-Premise to Hosted - SBC Question and Migration

    We are looking to migrate from On-prem to Hosted in the next 5-6 months. Looking for confirmation on a few items I am not clear on. We have 3 offices, main with maybe 70-80 phones and then two small offices with 10-12 phones each. Current setup: 3CX installed on a local server in main office...

  10. Migrate to Azure

    HI All. I have had a on-premises install and im migrating to Azure as I get free credits. (I tried to post in Self hosted) but said You need a Self-hosted system to post in this section.) I took a backup of my current onpremises install. Shutdown my on prem server Deployed via Azure Marketplace...

  11. Can existing Mitel/ShoreTel Phones be used in a 3CX migration?

    Good day, I currently have Mitel\Shortel in our environment but we want to migrate away from that and use 3CX PBX, Is it possible to use our existing phone or do we have to purchase new hardware?
    • Belano
    • Thread
    • 3cx migration migration mitel shrotel
    • Replies: 5
    • Forum: Other

  12. Migrating 3CX Raspberry Pi (v18U2) to Debian VM

    I missed the notification that in addition to needing Version 18 update 5 past November 30, 2022, that Raspberry Pi servers were EOL and won't get the update. Is the process of backup\restoration to an X86\64 3CX Debian install straightforward, or will the numerous updates released since than...

  13. Moving system from one Hosting provider to another

    Hi, We currently manage a 3CX PBX with a hosting provider but are currenly in the process of moving it to another hosing provider. They host and are the 3CX partners. So if I was to backup with no licence/FQDN from source and restore to destination what other things would I need to look out...

  14. Migration with SBCs

    We are migrating from AWS to Azure. I've done numerous migrations, but this is the first one where we have Session Board Controllers. Are there any gotchas to be aware of with the SBCs?

  15. Migration from OVHcloud to Google

    I have recently joined a new business within the IT department and I have been given the 3CX phone system to focus on firstly.. We want to migrate from OVHcloud to Google Cloud, could the steps be provided please in order for a smooth migration and switchover? We have a project set up already...

  16. Manual Migration from Debian to Windows

    So here is the deal, last night our PBX crashed completely. The HD is fine but we cant get it to boot in another system. So, we want to migrate to windows to be this easier in the future. We have a backup, but no password. We have full access to the files on the HD for the old unit but no...
  17. opennube

    I migrated from 3CX hosting to my own server, now I don't have access to the portal

    Hello, I migrated an instance from 3CX hosting service. The migrating did not work. After "hanging" on restoring the PBX for hours, I decided to reboot. Now the domain points out to the my new server, but I don't have access to the management console, either by public IP or private. Even worse...

  18. v16.0.9 Windows to Linux migration

    Hello we are currently preparing to migrate an instance of 3cx running on a Professional Perpetual license v16.0.9 over to a Linux VM. As I understand it there is a 6 hour replication window using a pro license so if there are any problems it can take up to 6 hours to roll back to the windows...
    • Marc Gilfillan
    • Thread
    • install from backup linux migration migrate with fqdn migration pro license migration windows migration
    • Replies: 1
    • Forum: Phone System / PBX
  19. Sepultura

    Solved Migrate from AWS EC2 to another VM provider

    Hello, I've got 3CX running in AWS EC2 cloud. IIRC this was set up with some automatic (web?-)installer by 3CX an it uses mycompany.my3cx.de as domain. I want to migrate to another VM provider (UpCloud) because I'm already running other VMs there and furthermore they are roughly half the price...
  20. DaleT

    Migrating from Ringcentral to 3CX - best practices.

    I have searched, but I couldn't find anything. I apologize if this is a complete rookie question. We are migrating our phones from RingCentral to 3CX. (Doing a happy dance!) I want to make sure there is little to no disruptions to our customers as we start the porting process. I am happy to...
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