New v20 install on premise VPS

[bitn2]

Also, i already have another 3CX instance running for my personal use in the same local network that i could install without issues a few months ago.
This is the first time i'm having this issue.

There you will have your Problem. That wont work behind one wan ip.

 

[lspg]

Hum, i'm not sure and i don't see why. Anyway, for this purpose i already disabled the other instance.
I disabled ipv6 on the VM and found that de debian 12 VM (vmware) wasn't getting any default route, which is a known problem. I fixed that and managed to go next step.
Then i encountered another "Invalid option", and found this error in the log :
Check a request: `PrompsetsRequest` 2024/11/20 17:37:49.154|0019|Info| [PostInstall.MenuBuilder] Error receiving promptsets, use defaults System.AggregateException: One or more errors occurred. (Network is unreachable (downloads-global.3cx.com:443)) ---> PostInstall.PrompsetsReceivingException: Network is unreachable (downloads-global.3cx.com:443) ---> System.Net.Http.HttpRequestException: Network is unreachable (downloads-global.3cx.com:443) ---> System.Net.Sockets.SocketException (101): Network is unreachable ... [PbxWebConfigTool.Controllers.HomeController] Invalid answer error PostInstall.InvalidAnswerException: Error in XML file. RequestCode = 'Promptset': Invalid option selected at PostInstall.MenuTree.GetInstallationSettings(MenuNode rootMenuNode, SetupSettings setupSettings) at PbxWebConfigTool.PbxSetupService.LoadSettingsFromSetupConfig(SetupSettings settings) at PbxWebConfigTool.Controllers.HomeController.SetUpSettings(SetupSettings settings, String fileName)
I successfully tried to ping downloads-global.3cx.com.
Then i changed French Prompt to English in the SetupConfig.xml and finaly could manage to finish installation properly.
Would be nice to have better error warnings during the install process.
Hope it can help.