Solved No access to my instance

[T0m]

Hi all,

I've a problem to access to my instance. I can logged to customer page and see my instance that is all service are running. But my softphone can't access to instance and make a call.
I can't reboot my instance (power button not available). How to proceed to reboot ?

Thanks for your help

Regards

 

[NikosT_3CX]

@T0m as I can see your machine has been parked due to inactivity.
We have sent you an email 7 days ago about this in order your machine to be actively used or else it will be parked, but it seems it has been ignored.

 

[NikosT_3CX]

@T0m as per our private conversation all is clear now i think about the usage of the machine so i will mark this thread as solved