- Joined
- Oct 7, 2024
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Hi Team,
We attempted to integrate our VoIP number with 3CX for testing purposes and were following the documentation provided. However, when it came to selecting the "Generic" option for VoIP integration, the option was either unavailable or the instructions seemed outdated.
This created a lot of confusion and frustration during our testing, and we are now unsure about moving forward confidently with this setup for our customer. It would be helpful if the documentation could be updated to reflect the current settings and processes.

We attempted to integrate our VoIP number with 3CX for testing purposes and were following the documentation provided. However, when it came to selecting the "Generic" option for VoIP integration, the option was either unavailable or the instructions seemed outdated.
This created a lot of confusion and frustration during our testing, and we are now unsure about moving forward confidently with this setup for our customer. It would be helpful if the documentation could be updated to reflect the current settings and processes.
