not recording calls when outbound has Password (SOLVED)

[killmasta93]

Hi,
I was wondering if someone else has had the same issue, Recently i just realized that the outbound routes that have password do not record, I tested it by taking the password out and immediately it records. Any ideas?


Thank you

 

[soborno]

Hi,

What kind of recordings are you under, in the extension level, queue?

Regards,
Claudio

 

[killmasta93]

Thank you for the reply, not really sure on what you mean what kind of recordings, this is what i have on the screen shots

Thank you

 

[soborno]

In your case you are recording in two different places, the route (first image) and the extension (second image).
Indeed I don't recall problems with that, so it's not technically a bad setup, but here are some tests to do.

• Are you sure there aren't any recordings?, check if the actual recordings are in the recordings folder
• Test your case without the recordings enable in the extension level (second image)

Regards,
Claudio

 

[killmasta93]

Thank you for the reply, whats funny on the webgui does not shows but if i go to var/spool/asterisk/monitor i see the wav file which is labeled as out so funny

Thank you again