Not showing "Transfer" and CallerID on phone screen on v20, worked in v18.

NDGsystems

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Hi all,

We updated a client from v18 to v20.
On v18 the client saw "Transfer" and the callerID on the phones screen (Grandstream 2140) when a call was transferred.
Now it just shows ringing with no callerID.

Also, apparently some of the calls are not transferred with the error:
C:255 can not perform attended transfer - leg to be connected is not found!

What can I do to fix this?

Thank you!
 
Bump
anyone @3cx support?
 

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