Notification email redelivery after SMTP failure?

[kseba77]

Does 3CX automatically redeliver all notifications (like reports, voicemails, etc.) if the SMTP email was offline for a period of time and the initial send has failed?
If not, is there a place where I can see what notifications were attempted and failed to be sent?
I had a brief issue with our SMTP server (about 30 min) and would like to make sure our users get all the missed notifications. Especially voicemail notification as we rely on those the most.

 

[NickD_3CX]

3CX does not retry all email notifications.
The only ones that are retried are the:
- Voice Mail emails
- Fax Received Emails

To see what notifications were attempted, you could check in the SystemService log file for something like this:


There is the timeout exception from trying to contact the SMTP, and a few lines above, usually at the same time stamp, the information about the missed call.

Note that 3CX might have to be in Verbose to see all this information.