- Joined
- Aug 8, 2023
- Messages
- 4
- Reaction score
- 0
Hi there,
I´m a little bit stuck in handling outgoing numbers.
E.g. If I call a +49123456 3cx handles this number without the international prefix as 123456. On this number my outbound rules are working. On ever number (national, regional, local) outgoing calls are working. But if I explicit dial the international prefix from the scratch, the number could not be reached.
In the activity log is show that the regional outbound rule catches wrong (it adds the regional prefix) and then I have a totally wrong prefix (mixup of dialled prefix without international ID but with int. and regional prefix added.
In the SIP header Messages the number is shown correctly.
Why ist the original dialed international number internally reformatted and where can I stop it. I already deleted the assignment of the international outbound rule, without success.



I´m a little bit stuck in handling outgoing numbers.
E.g. If I call a +49123456 3cx handles this number without the international prefix as 123456. On this number my outbound rules are working. On ever number (national, regional, local) outgoing calls are working. But if I explicit dial the international prefix from the scratch, the number could not be reached.
In the activity log is show that the regional outbound rule catches wrong (it adds the regional prefix) and then I have a totally wrong prefix (mixup of dialled prefix without international ID but with int. and regional prefix added.
In the SIP header Messages the number is shown correctly.
Why ist the original dialed international number internally reformatted and where can I stop it. I already deleted the assignment of the international outbound rule, without success.


