Number Prompt Grouped by Two, wrong diction

[benrg]

Hello,

CFD Number Prompt, in Grouped by Two format is rather convenient, as it is a more natural way to spell numbers, at least in some languages.
However, diction of some numbers is not good, for some of them not good at all.
For example, in French, all 71-79 and 91-99 numbers are totally wrong, and many other ones lack some conjunctions...

3CX devteam, are you aware of this ?
Could this be corrected ?

V18U9 for sure is impacted, I did not gave V20 a try on this yet, but I'll report here as soon as I'll have.

Thank you very much !

 

[edossantos]

This logic is implemented for the entire PBX, for example it's also used when the voicemail needs to play a number. I will report this internally so it can be checked.

Meanwhile, another option you have is using Text to Speech. You can use Amazon Polly or Google Cloud. Check this:
https://www.3cx.com/docs/cfd-text-to-speech-audio-prompt/

 

[benrg]

Many thanks @edossantos for your reply & support.
Of course, feel free if you need further help / info / debug / test... regarding this
Thank you again !

 

[benrg]

Just tested, issue still here in v20 u2.

 

[edossantos_sipcaller]

Just tested, issue still here in v20 u2.

You should open a support ticket to report this. Meanwhile, you can play the prompts using TTS.

 

[benrg]

Case 2089280 just created !