Office 365 Presence Status

[joshd23]

I know that 3cx can read Office 365 calendar status, but wondering if it can read the Office 365 user's presence status? If there a way to do this currently, or is in planned?

 

[DeanSalvo]

We would also like to know about the Office 365 presence as we use Microsoft Teams.

 

[Evolute IT]

It reads the presence when there's an event in the calendar. It also works with Teams for this because those are linked. My Teams goes in DND as well as my Outlook when in a meeting. This puts my extension on DND also.

 

[hmknc]

Actually your calendar status syncs to Teams but not vice versa. For example if a meeting in your calendar ends early and you manually change your status back to 'Available' in Teams, it doesn't change the synchronised status in 3CX - that will only change back at the scheduled end time of your meeting. Additionally if you make an ad-hoc meeting or call in Teams, this will not synchronise a status with 3CX as there is no calendar entry. Sadly because of this I find this sync largely useless.