Office365 Integration

[PaulCarter]

Hi,

Our customer is setting up the integration with their Office 365. On the guide at https://www.3cx.com/docs/office-365-integration/ under "User Sync" there is an option to "Set Starting Extension Number From" but on our system this option isn't there and the only options on that page are which users to sync.

The system is on 16.0.619. Any idea how we get this option please as the customer needs to edit this before using it.

Thanks in advance.

 

[Evolute IT]

Hi,

Our customer is setting up the integration with their Office 365. On the guide at https://www.3cx.com/docs/office-365-integration/ under "User Sync" there is an option to "Set Starting Extension Number From" but on our system this option isn't there and the only options on that page are which users to sync.

The system is on 16.0.619. Any idea how we get this option please as the customer needs to edit this before using it.

Thanks in advance.

Update your PBX and you'll have it.

 

[Saqqara]

As above, you need to upgrade to 16.0.6.641

 

[PaulCarter]

That's great - thanks. I thought the update that was showing as available was a hotfix!

 

[Evolute IT]

That's great - thanks. I thought the update that was showing as available was a hotfix!

You may need to update to each versions one by one, but it should show up as Update 6 Release.