Offline Reply For WhatsApp

[ukpitbull]

So, we went live with WhatsApp functionality and so far, so good.

Can I request a feature request. Can you Add on an offline auto response just like the Facebook chat feature has?

 

[Charles_3CX]

This is something that is in the pipeline for a future release. See this post:https://www.3cx.com/community/threads/whatsapp-bot.117226/ and you may keep your eye on our blog section, where updates are posted: https://www.3cx.com/blog/

 

[ukpitbull]

Thanks @Charles_3CX That would be a fantastic addition

 

[Thomas Six]

Is there any update about the offline/auto reply? Or how can we resolve the problem that the customer should receive an anwser that the company is closed when they send a message friday evening? Because the whatsapp chat is only available for 24hours, that means that monday it's gone.

Thanks in advance for the reply