Solved Outbound Caller ID filter by Extensions or Department not working v20

[bitwiz]

On one of our customer's systems, when I set outbound rules, the "Calls from Extension" and "Calls from Department" do not seem to work to filter which ID should be used. All extensions are getting a single outbound caller ID, whatever is at the top of the list. Is there a way to fix this or is this a known bug?

 

[Evolute IT]

Make sure there's no overlap in the filters across the rules.

 

[bitwiz]

Not from what I can tell, the extension lists are completely different. There aren't any extensions in both departments.

 

[bitwiz]

Here are screenshots of the outbound rule configuration. This is for the US. These should not overlap at all, but something is wrong. I only posted an example, rather than all the rules. I also tried comma separating every single extension and that did not work either. I have also deleted and recreated all the rules. These rules were previously working on v18.

Version I'm using is 20.0 Update 1 (Build 673)

 

[bitwiz]

If it helps anyone, I was able to solve this by removing the extension lists (delete the entries in "Call from Ext." - it is back to ALL) and relying on Department ONLY for determining the Outbound Caller ID. I'm also on Update 1 Beta 2 (build 721) now.