Outbound Caller ID

[LeeContracting]

I'm able to place calls and receive calls in. However when placing calls it's showing my trunk number not my DID that I ordered for this. How do I alter the outbound caller ID number on the 3CX Startup Pro subscription?

 

[Charles_3CX]

Regarding your question, please note that there is no way currently to allow caller ID from specific DIDs other than the main trunk number with 3cx start-up.

 

[LeeContracting]

Regarding your question, please note that there is no way currently to allow caller ID from specific DIDs other than the main trunk number with 3cx start-up.

So I would have to move it off a startup then is what you're saying? The DID numbers purchased wouldn't show up for the outbound? I don't want the trunk line showing up when they are calling people.

 

[Charles_3CX]

This is a limitation of the start-up version. There is no way to change parameters to achieve different results.

You can choose to deploy a dedicated 3cx hosted instance instead, but also note that changes that may be required to be made from the sip trunk providers settings to achieve desired results will also need to be first checked with the specific provider to determine which sip fields are used by them to present caller ID's, other than what may be set from the default settings of the trunks template.

 

[SnakeRiverWebDevelopment]

@voicerules372 looks like a spammer to me