OUTBOUND CALLS AFTER WORKING HOURS

[Effervescence]

Hi, I have a 8SC Pro edition for a client in version 20. How do I restrict so that after working hours the extensions cannot make outbound calls?

 

[YiannisH_3CX]

Hello @Effervescence

You can do this per user. You can find the option under the Schedule tab of the user settings. The user needs to have the "Automatically switch status to Available during office hours" option enabled.
So after office hours the extension switches to DND and outbound calls are blocked.

 

[Effervescence]

Thanks. And in a Scenario where a PBX has like 200 extensions is there a way to enable at once for all extensions like in version 18 or I would still have to do it one by one

 

[YiannisH_3CX]

No unfortunately this option is not available for multi edit. You will need to do it individually for each one.
V18 has only global office hours so it could be a single option. V20 can have different office hours per department so the option was moved to users.

 

[Gingerr6]

I can do this with my trunk provider.
Perhaps you can too....