Solved Outbound calls fail after IP changes

[Gene C Chadwick]

Using a Patton pri gateway. We changed the ip address scheme of the network. Changed IP of 3cx install and Patton gateway. Pointed SNom phones to new server IP. Incoming calls work as designed as do ext to ext. Outbound failing and Patton shows Unregistered. Any ideas? We didn't change anything regarding routing.

 

[V..]

Using a Patton pri gateway. We changed the ip address scheme of the network. Changed IP of 3cx install and Patton gateway. Pointed SNom phones to new server IP. Incoming calls work as designed as do ext to ext. Outbound failing and Patton shows Unregistered. Any ideas? We didn't change anything regarding routing.

Hi Gene,

Have you regenerated and reapplied your Patton configuration since the IP changes?

 

[leejor]

What does the 3CX Activity log show for a call attempt? That error should give you a clue as to what still need to be changed. IP of the gateway in the 3CX trunk settings?

 

[Gene C Chadwick]

Hi Gene,

Have you regenerated and reapplied your Patton configuration since the IP changes?

Yes and that fixed it.

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for updating the thread with your solution