"Outbound Rules" search is not searching "Call from Ext." values

[Andrew_cea]

New update has disabled search by "call from extansions" values. I have hundreds of rules and it was great on previous version to search by extension and see all rules that specific extension is linked to. Now it only searches rules name value.

 

[leejor]

Same issue as in this thread?

Thread 'Outbond Rules'

Nov 6, 2025

I am facig this issuem that i have configured outgoing Rule based on extenstion numbers, like 3200-3300 should use rule 1 and extensions 3100-3199 should use rule 2, but if it only pick rule 1 regardless from which extension i am calling. please check if it is a bug or i am doing something wrong.

• farhanrkhan
• Replies: 12
• Forum: Phone System / PBX

 

[Andrew_cea]

Same issue as in this thread?

Thread 'Outbond Rules'

Nov 6, 2025

I am facig this issuem that i have configured outgoing Rule based on extenstion numbers, like 3200-3300 should use rule 1 and extensions 3100-3199 should use rule 2, but if it only pick rule 1 regardless from which extension i am calling. please check if it is a bug or i am doing something wrong.

• farhanrkhan
• Replies: 12
• Forum: Phone System / PBX

No, there is no issue with configuration.
It seems 3CX have limited search function to only first column which is very strange as it was searching all columns on previous version.
I have many extensions linked to different outgoing rulles and it seems impossible at the moment to filter out by extensions.

 

[Alphabetic]

You've deffo ordered them by top down yes?

 

[KyriacosS_3CX]

V20 search is like this.

 

[Andrew_cea]

V20 search is like this.

But why limit search only to Name field? Is there any place to suggest they fix this?