Password function for inbound calls

[pks-team]

Hello,

I search for a way to add a password feature to inbound calls.

I would like the caller to be able to enter a six Digit pin code and if correct, the call to be routed to a specific number.

Can this be done?

Regards

Norbert
PKS-Team

 

[leejor]

The only thing that I've seen that is similar, and integrated to 3CX, is the digital assistant, and that routes calls based on the actual extension number dialled. There may some "add-on" IVR type product available.

 

[pks-team]

Hi,

Problem with the digital assistant is, that you can only enter 1 digit codes.

You can actually route back to the digital assistant, but then the code ends up being 12345...

 

[gbardissi]

This could be accomplished with this solution

http://voiptoys.com/3cx-call-router-by-voiptoys