permanent forward

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bashrael

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Hi,

I have the following situation.
A reception desk that receives a couple of incoming numbers.
At the end of each day (no 'fixed' end) they need to forward these numbers to a group.
The group being forwarded to is different each day..5 of them in total.

We would like to create some speed dials on the reception desk that can enable a forward to these groups.
This would need to be a 'permanent' forward since there will be no one to pick up and forward the incoming calls.

Any ideas on how to do this?
thanks!
 
Last edited:
no one?
So there is no way to manually forward your incoming calls to another extension?
 
You can program Available, Away, DoNotDisturb and 2 custom statuses to forward to different extensions or ring groups.
 
Yes I thought about that but then I cannot use those statuses for the extension itself.
Seems odd to me a simple thing as setting up a 'temporary permanent' forward forward is not available.
 
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