Question on converting from onprem to hosted

[kmcmichael]

Current Setup:

On prem 3cx on the latest release
Using the ISO with debian

Office A - Main office, has the 3cx installation here
Office B - @ another location

I am wanting to move Office B to a hosted solution -setup SBC for our deskphones in Office B and setup a bridge back to Office A.

Not sure the best way to go about that since all of our extensions are in the same system. What's the best way just to migrate Office B items to the hosted solution while keeping Office A users in the same spot?

 

[VasilisV_3CX]

Hi @kmcmichael,

You could export a list of the users who are in Office A who are meant to be in Office B, create the installation for Office B, import the users, confirm everything checks out, select them all then Resend Welcome Emails, then delete them from Office A after Bridging the PBXs. Remember that you'll need to reset the phones and reprovision them after setting up the SBC as you mentioned.

 

[kmcmichael]

Thanks - that probably will be the easiest way to do it

 

[VasilisV_3CX]

Sure thing @kmcmichael, let me know if you run into any trouble along the way.