- Joined
- Jun 1, 2011
- Messages
- 5
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I'll spend my scenario:
Elestaix 2.0.
Call Center 2.0.
At the configuration (call center) I put the following:
Admin
Elastix456
What happens?
When an agent logs in console agent, it is just listening to music on hold (hold) no connection enters or leaves the queue .... no agent console screen opens normal.
Note: x-lite is in busy state, the agent console button and transf Hung is gray without operation.
I use x-lite.
Another thing, how do I know if the dialer is working ... how can I monitor if this link out.
Please help me ... what would be my mistake ... help me for God's sake.
Grateful
Elestaix 2.0.
Call Center 2.0.
At the configuration (call center) I put the following:
Admin
Elastix456
What happens?
When an agent logs in console agent, it is just listening to music on hold (hold) no connection enters or leaves the queue .... no agent console screen opens normal.
Note: x-lite is in busy state, the agent console button and transf Hung is gray without operation.
I use x-lite.
Another thing, how do I know if the dialer is working ... how can I monitor if this link out.
Please help me ... what would be my mistake ... help me for God's sake.
Grateful