Record button version 14 Expanded Presence Screen

[florein]

Hello,

From the presence screen it is possible for all users to record all active calls, and listen to them afterwards. Is there a possibility to turn this "feature" off instead of turning the whole recording option off?

Thanks in advance.

 

[tim942]

I've been looking at this too, but have not found anything to that level. You do have the option to control each extensions access to recordings in 3CXPhone or the whole system in web management. As 3CX grows in popularity, this question will keep coming up due to each state/country having different laws.

 

[florein]

But if I disable the access to recordings, the cannot listen to there own recordings any more.

All calls can be recorded by anyone and listen to afterwards, can you please make a change to the client @3CXsupport