Recording Backup in Hubspot

[PrateekChoudhary]

I just want some help regarding the integration 3cx system with HubSpot

• As I am facing some issues in access failure during connection I have attached the screenshot

• And also let me know one thing that do we can save the recording of the call in Hubspot, is there any functionality that exist, so that we can save the call recording in the contact module of HubSpot?

Please help me regarding this for now I am using the accessible version of 3cx, and need your help.
Looking someone who can help regarding this.
Thanks.

 

[edossantos]

I just want some help regarding the integration 3cx system with HubSpot

• As I am facing some issues in access failure during connection I have attached the screenshot

From the error message, you're not defining the appropriate scopes when you create the app in HubSpot. Please check the detailed list of scopes here (point 5):
https://www.3cx.com/docs/hubspot-pbx-crm-integration/#h.jha2qai0m0zt

And also let me know one thing that do we can save the recording of the call in Hubspot, is there any functionality that exist, so that we can save the call recording in the contact module of HubSpot?

No, call recordings are not sent to HubSpot at the moment.

 

[PrateekChoudhary]

Thanks for replying, Please have a look at the scopes and the redirect URI for the same still I am facing the same issue.




Please have a look on the issue too


I am seeking for your help
Thanks.

 

[edossantos]

Now you're getting a different error. Probably, when prompted during authorization, you're selecting the Hubspot developer account, and you must select the Hubspot user account.

 

[PrateekChoudhary]

Wait let me check.