Remote archiving question

[autorescue]

Hello,

I am trying to configure out AWS-hosted 3CX instance to store call recordings on a remote server via SFTP. I have the remote server configured, and 3CX allowed me to set the URL/credentials, which I believe means that it was able to successfully connect to it. However, my recordings are not appearing in the remote directory. I validated that I can connect with the SFTP user and create/modify files, so I don't believe it's a permission issue.

How often does remote archiving upload files to the remote directory? Where can I look to see if it's failing?

 

[TheodorosG_3CX]

The remote archiving depends on the setting "Archive Schedule Policy" that has been configured in the PBX.
The issue is for the scheduled archiving only? If you select to manual archive one recording, the issue is the same?

 

[autorescue]

I meant to follow up -- setting the archive schedule policy resolved my issue.