Hi,
I have the same issue as this thread (https://www.3cx.com/community/threads/remote-control-not-working-correctly.112672/)
We have tried restarting, re installing the remote app, restarting the web meetings. None of these fix the issue.
The furthest we get is we can move the mouse but there is just a black screen and logo for the person controlling.
Thanks,
Guy
I have the same issue as this thread (https://www.3cx.com/community/threads/remote-control-not-working-correctly.112672/)
We have tried restarting, re installing the remote app, restarting the web meetings. None of these fix the issue.
The furthest we get is we can move the mouse but there is just a black screen and logo for the person controlling.
Thanks,
Guy
