Removing "Wireless Caller" from inbound Caller ID

[AbigailDB]

This feels like a silly question but I'm throwing this out there anyways.

I've had a request from a client to remove the "wireless caller" name from incoming calls.
I guess it's hard for them to find the phone number of a call they missed on the desk phones when most of the call history is just filled with "wireless caller" and they can't see the number.

Everything I'm finding is showing ways to change the incoming number, but I'm not finding anything regarding the actual name.
We use Skytel as our trunk if that makes any difference.

 

[YiannisH_3CX]

There is a way but it would mean that the customer will not see any incoming names even if those are not "Wireless Caller".

If that's OK then you need to export the trunk configuration and change
<field name="ParameterIn" custom="" parameter="FromDisplayName">$CallerName</field>
to
<field name="ParameterIn" custom="" parameter="FromUserPart">$CallerName</field>

Then delete your existing trunk and navigate to Advanced --> Templates --> Provider Templates --> Import and import your configuration file.