Report 3CX

[Michele Communikare]

Good Morning,
is it possible to have the number of unanswered calls beyond 10 seconds of waiting in the queue report?

Thank You
massimo

 

[VasilisV_3CX]

Hi @Michele Communikare (Massimo),

You can indeed select a Abandoned Queue Call Report and choose the option changing the value to 10 seconds: