Report for Extension Status'

[Matt Horner]

Hello,

Is there a report / way I can get the report to show what Status the extension had set itself through out the day? for example, at 8:30 they set their status as "available", then at 10:15 they set it to "away"?

We're running Pro edition and I can see that they log in and log out of the Queue on the "Agent Login History", but it doesn't show what their status was.

Kind regards,

 

[YiannisH_3CX]

Hello @Matt Horner

Please note that a report regarding status changes is not available currently. You could post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.