Report Question

[jcostlow]

I apologize if this has been asked before but my searches weren't returning anything useful.

Is there a way to run a report for all calls that came on a specific DID? I ask as I can run a report based on the callers number or the destination but not DID.

This comes in play since we might have multiple DIDs for different markets hitting the same queue or RG.

 

[VasilisV_3CX]

Hi @jcostlow,

New idea: Create an IVR for each DID, point the DID to IVR and then forward the IVR to the Queue. When running the report, you can filter by the IVR number! Much better!