Ring Groups not working as expected

[HamblettConsultancy]

Hi,

Using Version 20.0 Update 5 (Build 551) as a quick solution but the Ring Groups don't seem to be picking up the DDI's that they are coming in from. I have all the ddi's listed on the trunk all with +44 at the start of them. I have them assigned to the Ring Groups however when a call comes in it is just going to the default route and nothing else.

Is there something glaringly obvious I am missing?


Thanks

 

[bitn2]

Depends on your provider, how the numbers are coming in from there. +44, 0044 or somethingelse. Where is your pbx installed? What licence do you have?