Solved Ringing report

[Hajjaj]

Would you please advise if we have Ringing report contains only call center rep name and ringing duration before answer customer calls

 

[Hajjaj]

Good morning
any news

 

[FS_Mathieu]

Hello @Hajjaj

Ringing duration of coruse but what do you call "call center rep name " ?

 

[Hajjaj]

Call center representative name anyway I'd like to thank you since i found it under-report name Queue answered call by wait time.

 

[FS_Mathieu]

I think you're looking for is in 3CX