Salesforce Integration 3CX 15.5 inbound and outbound

[rnisti]

Hi,

I know that v16 version we have integration inbound and outbound with salesforce. But my customer doesn't want wait it, are there anyway to do it in v.15.5?

 

[edossantos]

In 3CX v15.5 you have the Salesforce integration too. However it has some limitations:

• Call Journaling is not implemented.
• Contacts are not automatically created when not found.

For outbound calls, you need to use the click to call extensions:
https://www.3cx.com/phone-system/click-to-call/

 

[rnisti]

Thank you