I think salesforce is recording missed calls for members of a ring group even if another successfully answers? Is there a way to prevent these duplicates? Here's what I see in Salesforce:
Details for
Logged Call
3CX PhoneSystem Call
May 12
Sharon Johnson logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 51720000000 Dan Johnson to 128
Details for
Logged Call
3CX PhoneSystem Call
May 12
Christine Johnson logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 5170000000 Dan Johnson to 110
Details for
Logged Call
3CX PhoneSystem Call
May 12
You logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 5170000000 Dan Johnson to 110
Details for
Logged Call
3CX PhoneSystem Call
May 12
Sharon Johnson logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 51720000000 Dan Johnson to 128
Details for
Logged Call
3CX PhoneSystem Call
May 12
Christine Johnson logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 5170000000 Dan Johnson to 110
Details for
Logged Call
3CX PhoneSystem Call
May 12
You logged a call
Priority
Normal
Description
5/12/2022 4:07 PM: Missed call from 5170000000 Dan Johnson to 110
