Salesforce server side integration and phonebook not synced

[arcoMarco]

Dear all,

I've followed the guide on 3CX website in order to get Salesforce server side integration but I can't see the phonebook updated.
How can I understand what I'm missing?

Thanks a lot

 

[edossantos]

Hello @arcoMarco,

Please enable verbose logs from the 3CX Console > Dashboard > Activity Log > Settings. Then make a call to 3CX, and check the 3cxSystemService.log file. There you should have some hints...

Kind regards.